Service and Maintenance is part and parcel of what we do
In our opinion, there’s no point selling selling mobility scooters, wheelchairs and stairlifts if you’re unable to maintain them. That’s why we employ engineers to keep your products running smoothly for longer.
If you live in the local area (Derbyshire), and your product is still under warranty with us, then even your callout fee is covered with us. If you didn’t buy your product from us, but you need our assistance, our callout charge starts at £50, which is dwarfed by some of the rates the big boys charge!
We recommend having your scooter/stairlift/powerchair serviced annually, with prices starting from £85, opposite you can see what our scooter service entails.
Our Scooter Service covers the following
| We check the electrics | Lights, Horn, Indicators, Speed pot, Throttle pot, Wig-Wag, Controller connections |
| We check and amened the wheels and tyre pressures | Ensure tyres inflated to correct PSI, Check nuts and bolts, Check tread wear, Check true rotation, Lubricate axle shaft, Check wheel bearings |
| We go over the assembly | De-Dust motor, Check motor brushes, Check fixings for tightness, Check mountings for tightness, Check grease seals, Check operation of freewheel lever, Check signs of overheating, Check and adjust brakes (inc. hand brake) |
| We assess the chassis | Check for damage, Check for excessive corrosion, Lubricate pivot points |
| We test the batteries | We drop test the batteries to find out their capacity, lower than 70% is an industry fail, we advise of this and then leave it up to you as to whether you want to replace them or not |
| We then road test | We take your scooter on the road and listen for any abnormal bumps or squeaks, and ensure smooth operation. |
| Delivery | Finally, if you're unable to collect, we bring it back to you |
"I have my scooter serviced every year, and I wouldn't be without it. I know when it comes back that I'm unlikely to have any problems over the next 12 months, and it helps to keep it in good condition."
Paul Grainger, Allestree
If you need your scooter, wheelchair or stairlift repairing, but you didn’t buy it from us, we won’t treat you any differently, we’ll just be happy to help. We have accounts with all the main dealers, including Pride, Roma, Electric Mobility, Freerider, TGA, Kymco, One Rehab, Karma, Sunrise Medical, Brooks, and Handicare. So we know we can get the parts needed to get you back on the road.